Current Outages: Western Cape
If you have any questions or need more information about our products, don’t hesitate to reach out to our support team. We’re happy to assist you with any queries.
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| Title | Vumatel GPON INC-000000868 |
| Description | Customers may experience problems with no connectivity |
| Updated Description | Vumatel engineers are attending to the fault |
| Province | Western Cape |
| Region | Cape Town - Somerset West - Firgrove Rural |
| Start Date | 15/5/24 14:11 |
| Hours | 17 |
| Status | In Progress |
| Title | Frogfoot FTTH FRG5048773 |
| Description | Some customers may experience problems with no connectivity |
| Updated Description | Frogfoot engineers are attending |
| Province | Western Cape |
| Region | Cape Town - Burgundy Estate |
| Start Date | 15/5/24 14:18 |
| Hours | 16 |
| Status | In Progress |
| Title | Metrofibre FTTH 273643 |
| Description | Some customers may experience problems with no connectivity |
| Updated Description | Metrofibre engineers are attending |
| Province | Western Cape |
| Region | Great Karoo - Beaufort West |
| Start Date | 15/5/24 16:01 |
| Hours | 15 |
| Status | In Progress |
| Title | Frogfoot FTTH FRG5049291 |
| Description | Some customers may experience problems with no connectivity |
| Updated Description | Frogfoot engineers are attending |
| Province | Western Cape |
| Region | Cape Town - Somerset West - Heldervue |
| Start Date | 15/5/24 17:07 |
| Hours | 14 |
| Status | In Progress |
| Title | Vumatel AE FTTH |
| Description | Some customers may experience problems with no connectivity |
| Updated Description | Fault has been escalated to Vumatel for investigation |
| Province | Western Cape |
| Region | Cape Town Region |
| Start Date | 14/5/24 10:50 |
| Hours | 44 |
| Status | In Progress |
Contact us
Contact us for more
If you have any questions or need more information about our products, don’t hesitate to reach out to our support team. We’re happy to assist you with any queries.
General account queries
087 805 0530 | 087 805 0500
accounts@voxtelecom.co.za
Sales
087 805 0003
sales@voxtelecom.co.za
Logging a Service request
087 805 0530 | 087 805 0500
support@voxtelecom.co.za
help@voxtelecom.co.za
Compliments & Escalations
talk2us@voxtelecom.co.za
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